About Us


Pro Adjuster Academy was launched to help educate insurance claim professionals. It is our mission at Pro Adjuster Academy to:

  • Inspire claim professionals to pursue excellence
  • Help claim professionals develop Professional and Practical skills
  • Train with a passion to inspire claim professionals to become more proficient, marketable, & profitable
  • Motivate claim professionals to measure their performance by results

Pro Adjuster Academy specializes in live regional classroom Xactimate training, Virtual Classroom Xactimate training, & remote Xactimate support. Our goal is to deliver training to increase your knowledge and create results. We strive for our students to learn the concepts and be able to apply them in real insurance claim scenarios.

We respect the time & financial investment that our students make in our classes. We know it is important to produce results. All of our training includes time for each student to practice and understand how to apply the newly acquired knowledge and skills. Real life problem solving exercises, scenarios, and other practice devices are used to help students experience the results of their training.

At Pro Adjuster Academy we have tailored our Xactimate training programs to meet the needs of many insurance carriers, independent adjusting firms, construction companies, restoration companies, and public adjusting firms. Our customized training programs help make their managers, reviewers, estimators, and sales staff more proficient and profitable. We also have customized Xactimate training programs for new and experienced independent insurance adjusters to make them more professional, proficient, marketable, and profitable. We have successfully trained claim professionals around the country in both live classroom settings as well online via live webinar (Web Ex)

Pro Adjuster Academy was founded by Barry Smith. Barry is a Professional Independent Insurance Adjuster and has achieved the elite status of Xactware Certified Trainer.

Xactware Certified Trainer status ensures that Xactimate users are trained in accordance with Xactware’s high standards. Being trained by an Xactimate Certified Trainer is equivalent to being trained at Xactware’s campus. This high caliber of training assures employers and those seeking to be trained on Xactimate that they will be properly trained. Students who are trained by an XCT are prepared to get the job done right!

Barry has been investigating daily and catastrophe claims for over 12 years. Barry has extensive experience adjusting wind, hail, flood, fire, theft, vandalism, sewer backup, freeze, ice, snow, lightning, tornado, and water damage claims.  He has personally closed claims ranging from inspection- no damage to over $750,000.

He is also the former owner of ServiceMaster of Washington County, a disaster restoration franchise, where he managed close to a thousand restoration projects for homeowners and insurance companies.  While owner of this business, Barry also sponsored and instructed many seminars on water and fire restoration to help train insurance agents and adjusters.

In addition to his experience in the insurance claims industry, Barry also holds a Bachelor of Science degree in Business Administration with an Organizational Management Major.  He has also completed part of his graduate work to obtain a Master of Sports Science Degree with a dual Major in Sport Coaching and Sport Management at The United States Sports Academy.